RETURN POLICY

We stand behind our products at Xanthera

1. 30-Day Return Window

You may request a return within 30 days of delivery.

To be eligible:

• Item must be unused

• In original packaging

• Proof of purchase required

2. Non-Returnable Items

We do not accept returns for:

• Final sale items

• Gift cards

• Used or damaged items not caused by manufacturing defects

3. Refund Process

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method

• Refunds may take 5–10 business days to reflect

4. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

5. Damaged or Defective Items

If your item arrives damaged, contact us within 7 days at:

📧 information@shopxanthera.com
Include photos and your order number.